What our customers think of us

To best meet our customers' needs and expectations, we have carried out satisfaction surveys.

Below are the main results of the 2011 survey:

96%
of our customers responded that they were very satisfied or somewhat satisfied with the service offered by HOMEBOX.

94%
of our customers either strongly agree or agree that our teams are available and amiable should they be needed.

95%
of our customers consider themselves very satisfied or somewhat satisfied with the security at their Homebox center.

90%
of our customers are very satisfied or somewhat satisfied with the quality/price of our brand.

When asked: What overall grade would you give the brand?

37.1% of our customers gave us a grade higher than or equal to 9/10*.

(*10 = perfect)